We're a Profession-Leading Library

We’re driven by our strategic plan and customer-centric philosophy to strive to make a positive impact in the lives of our customers.

Strategic Plan

The library’s work is driven by its strategic plan that outlines what we believe in, why we exist, how we see the future, our focused efforts and benefits.

Organization Chart

Our organization chart is a network of relationships promoting strategic execution of our work while focusing on the customer.

2021 Financial Summary

Our summary is a comprehensive breakdown of the library’s revenue and expenditures, plus a look at our major initiatives and accomplishments.

2019 Comprehensive Annual Report

This report provides complete financial statements and analysis of the library’s financial activities.

Want to start a Customer Experience focus at your library?

At CML, CX is a priority and we eagerly share our learnings here.

Young Minds Whitepapers

Young Minds Summer Success Camp

Linking Reading Buddies with Reading Improvement

Measuring the Impact of Library Card Drives

Library Industry Achievements

Library Journal
National Library of the Year

(2010)

Library Journal
Top 5-Star Rating

(2008-2014)

Institute of Museum & Library Services
National Medal

(2011)