April 20, 2015

Library’s auto-renewal service to change May 1

COLUMBUS—Columbus Metropolitan Library’s (CML) auto-renewal service, which was introduced to customers in May 2014, will undergo minor changes effective Friday, May 1. Since it began last year, the service offers customers automatic renewal of any non-digital item checked out from a CML location so long as certain eligibility requirements are met:

  • If no other customer places a reserve on that item
  • If the item has not reached its maximum number of renewals (10 for CML items)
  • If the customer’s account has not accrued $10.01 or more in fines

Earlier this month, the Central Library Consortium (CLC), of which CML is a member, made it easier for the other 13 member libraries to implement a similar auto-renewal service for their customers. Currently, any non-digital item owned by any CLC member library is eligible for automatic renewal so long as it is checked out from a CML location.

However, effective May 1, any non-digital item owned by any CLC member library may be automatically renewed only if that library has opted in to provide the service. The number of times an item can be automatically renewed will be dependent on the policies of the library system that owns the item.

Currently, the following CLC member libraries have opted in to provide auto-renewal for their customers:

  • Alexandria Public Library
  • Bexley Public Library
  • Columbus Metropolitan Library
  • Grandview Heights Public Library
  • London Public Library
  • Marysville Public Library
  • Pickaway County District Public Library
  • Pickerington Public Library
  • Plain City Public Library
  • Southwest Public Libraries
  • Upper Arlington Public Library
  • Wagnalls Memorial Library
  • Worthington Libraries

Fairfield County District Library (FCDL) has elected not to opt in to the service. Therefore, items owned by FCDL will not be eligible for automatic renewal, regardless of where they are checked out.

Additionally, CML customers were not previously notified that their items had been automatically renewed and given new due dates. Beginning May 1, CML customers will be notified that their items have been automatically renewed if they have signed up to receive email notices. On the same email they will also see any other checked out items on their account that are almost due back.

Columbus Metropolitan Library has served the people of Franklin County, Ohio since 1873. With its Main Library and 22 branches, CML is well known for signature services and programs like Homework Help Centers, Reading Buddies, Summer Reading Club and Ready for Kindergarten. The library’s Strategic Plan supports the vision of “a thriving community where wisdom prevails,” which positions CML to respond to areas of urgent need: kids unprepared for kindergarten, third grade reading proficiency, high school graduation, college readiness and employment resources.

CML was named a 2011 National Medal Winner by the Institute for Museum and Library Services for work in community service, the highest honor for libraries and museums. Columbus Metropolitan Library has been rated a 5-Star Library by Library Journal for seven of the eight years the magazine has published its industry ratings.