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For Better or for Work: A Survival Guide for Entrepreneurs and Their Families
Meg Cadoux Hirshberg
Discover how to build a successful business and follow your passions without sacrificing healthy family relationships to the financial and emotional rollercoaster that is entrepreneurship. How does someone who is obsessed live peacefully with others who are not? That question summarizes the quandary faced by company founders and their families. To answer it, author Meg Cadoux Hirshberg examines the impact--for better and for worse--of entrepreneurial businesses on families and relationships, and vice versa. nbsp; Practically, this is a vital guide to navigating the emotional and logistical terrain of business-building while simultaneously enjoying a fulfilling family life. From the trials of co-habiting with a home-based business to the queasy necessity of borrowing money from family and friends to the complexities of intergenerational succession, no topic is taboo. Psychologically, this book is a reminder that no entrepreneurial family trudges the hard trail of company-building alone. If you have embarked on such an enterprise, you and your spouse will find comfort and guidance in the experiences of others like you. Meg draws on the struggles and triumphs she and husband Gary Hirshberg experienced as he built Stonyfield Yogurt, and also shares powerful stories and insights from other families, gathered through hundreds of interviews. For Better or For Work will remind you that the long hours and late nights--spent on the business or with the family--are worth the effort and will give you tools for making both endeavors successful.
An Economist Gets Lunch: New Rules for Everyday Foodies
Tyler Cowen
One of the most influential economists of the decade-and the New York Times bestselling author of The Great Stagnation -boldly argues that just about everything you've heard about food is wrong. Food snobbery is killing entrepreneurship and innovation, says economist, preeminent social commentator, and maverick dining guide blogger Tyler Cowen. Americans are becoming angry that our agricultural practices have led to global warming-but while food snobs are right that local food tastes better, they're wrong that it is better for the environment, and they are wrong that cheap food is bad food. The food world needs to know that you don't have to spend more to eat healthy, green, exciting meals. At last, some good news from an economist! Tyler Cowen discusses everything from slow food to fast food, from agriculture to gourmet culture, from modernist cuisine to how to pick the best street vendor. He shows why airplane food is bad but airport food is good; why restaurants full of happy, attractive people serve mediocre meals; and why American food has improved as Americans drink more wine. And most important of all, he shows how to get good, cheap eats just about anywhere. Just as The Great Stagnation was Cowen's response to all the fashionable thinking about the economic crisis, An Economist Gets Lunch is his response to all the fashionable thinking about food. Provocative, incisive, and as enjoyable as a juicy, grass-fed burger, it will influence what you'll choose to eat today and how we're going to feed the world tomorrow.
All the Money in the World: What the Happiest People Know about Getting and Spending
Laura Vanderkam
How happy would you be if you had all the money in the world?The universal lament about money is that there is never enough. We spend endless hours obsessing over out budgets and investments, trying to figure out ways to stretch every dollar. We try to follow the advice of money gurus and financial planners, then kick ourselves whenever we spend too much or save too little, For all of the stress and effort we put into every choice, why are most of us unhappy about our finances?According to Laura Vanderkam, the key is to change your perspective. Instead of looking at money as a scarce resource, consider it a tool that you can use creatively to build a better life for yourself and the people you care about.For instance, the average couple spend $5,000 on engagement and wedding rings, making these pricey purchases largely because everyone else does. But what if you decided to spend $300 on rings and apply the rest to future date nights, weekend getaways, and thinking-of-you bouquets over the next ten years? In the long run, what would bring more joy to your marriage? Likewise, will owning a home with a pristine lawn and a two-car garage-the American Dream-really make you more satisfied? Or are you saving up for this investment just because financial planners tell you it's worth it?Vanderkam shows how each of us can figure out better ways to use what we have to build the lives we want. Drawing on the latest happiness research as well as the stories of dozens of real people, Vanderkam offers a contrarian approach that forces us to examine our own beliefs, goals, and values. Among her advice:••Laugh at the Joneses: It's human nature to compare yourself to those around you, but you can create a lifestyle that brings you personal satisfaction without copying your neighbors.•Give yourself the best weekend ever: Studies show that experiences oftern bring more pleasure than material goods. With a little planning and creativity, you can give yourself a memorable getaway with leaving town or going broke.•Embrace the selfish joy of giving; Giving back not only helps you build karma, it also helps you build a community-which is much more fulfilling than a tax deduction.All the Money in the World is a practical and inspiring guide that shows how money can buy happiness-if we spend it wisely.
The Money Book for Freelancers, Part-Timers, and the Self-Employed: The Only Personal Finance System for People with Not-So-Regular Jobs
Denise Kiernan; Joseph D'Agnese
This is a book for people like us, and we all know who we are. We make our own hours, keep our own profits, chart our own way. We have things like gigs, contracts, clients, and assignments. All of us are working toward our dreams: doing our own work, on our own time, on our own terms. We have no real boss, no corporate nameplate, no cubicle of our very own. Unfortunately, we also have no 401(k)s and no one matching them, no benefits package, and no one collecting our taxes until April 15th. It’s time to take stock of where you are and where you want to be. Ask yourself: Who is planning for your retirement? Who covers your expenses when clients flake out and checks are late? Who is setting money aside for your taxes? Who is responsible for your health insurance? Take a good look in the mirror: You are. The Money Book for Freelancers, Part-Timers, and the Self-Employed describes a completely new, comprehensive system for earning, spending, saving, and surviving as an independent worker. From interviews with financial experts to anecdotes from real-life freelancers, plus handy charts and graphs to help you visualize key concepts, you’ll learn about topics including: " Managing Cash Flow When the Cash Isn’t Flowing Your Way " Getting Real About What You’re Really Earning " Tools for Getting Out of Debt and Into Financial Security " Saving Consistently When You Earn Irregularly " What To Do When a Client’s Check Doesn’t Come In " Health Savings Accounts and How To Use Them " Planning for Retirement, Taxes and Dreams-All On Your Own
Locavesting: The Revolution in Local Investing and How to Profit from It
Amy Cortese
We have witnessed the failings of an unfettered free market system, tallied in lost jobs, stagnant wages, rising inequality, and languishing Main Streets. Isn't it time for a backup plan.
The Smartest Money Book You'll Ever Read: Everything You Need to Know about Growing, Spending, and Enjoying Your Money
Daniel R. Solin
Stop working for money and put your money to work for you! Tens of thousands of readers trust Dan Solin's advice when it comes to investing, managing their 401(k)s, and planning for retirement. Now Solin offers the smartest guide to money management and financial planning yet. From managing your debt, boosting your savings, and owning (or renting) a home to buying insurance, maximizing investment returns, and retiring when you want to, The Smartest Money Book You'll Ever Read is your road map to financial freedom-and to enjoying yourself along the way.
Master Your Debt: Slash Your Monthly Payments and Become Debt Free
Jordan E. Goodman; Bill Westrom
Strategies and tools to live debt free The world of borrowing and debt management has changed dramatically, leaving people confused about how best to secure their financial future. This book is the only guide with detailed advice to help you become debt free or master the debt you have, based on the latest laws and new government programs and policies implemented under the Obama administration. Is the information and advice on debt management different than in years past? Definitely. In this savvy, engaging guide, bestselling financial expert Jordan Goodman will tell you how to Win the mortgage game: avoid foreclosure, obtain the best refi, and modify your mortgage even if it is "under water" Clean up your credit report and dramatically boost your credit score Negotiate new terms and payments for burdensome medical bills, student loans, and credit cards Protect yourself from the devastation of identity theft Master the new credit card rules, and avoid the rate and fee traps Learn a revolutionary strategy that will help you become mortgage free in 5 to 7 years, change the way you pay all your bills, and save hundreds of thousands of dollars Master Your Debt recommends many pioneering strategies as it lays out an innovative plan for achieving the elusive goal of financial success. The book is filled with helpful web sites, toll free numbers, associations and government agencies, and vetted companies and services to help you implement this advice. In today's volatile economy, getting out of debt is the key to surviving and thriving, and author Jordan Goodman provides you with the strategies and tools to live debt free.
The Cheapskate Next Door: The Surprising Secrets of Americans Living Happily below Their Means
Jeff Yeager
He's at it again, but this time he's not alone. America's Ultimate Cheapskate is back with all new secrets for how to live happily below your means, Á la cheapskate. For The Cheapskate Next Door , Jeff Yeager tapped his bargain-basement-brain-trust, hitting the road to interview and survey hundreds of his fellow cheapskates to divulge their secrets for living the good life on less. Jeff reveals the 16 key attitudes about money -- and life -- that allow the cheapskates next door to live happy, comfortable, debt-free lives while spending only a fraction of what most Americans spend. Their strategies will change your way of thinking about money and debunk some of life's biggest money myths. For example, you'll learn: how to cut your food bill in half and eat healthier as a resu< how your kids can get a college education without ever borrowing a dime ; how to let the other guy pay for deprecation by learning the secrets of buying used, not abused ; how you can save serious money by negotiating and bartering ; and how -- if you know where to look -- there's free stuff and free fun all around you. The Cheapskate Next Door also features dozens of original "Cheap Shots" -- quick, money saving tips that could save you more than $25,000 in a single year! Cheap Shots give you the inside scoop on: • How to save hundreds on kids' toys; • What inexpensive old-fashioned kitchen appliance can save you more than $200 a year; • How you can travel the world without ever having to pay for lodging; • What single driving tip can save you $30,000 during your lifetime; • Even how to save up to 40% on fine wines (and we're not talking about the kind that comes in a box). From simple money saving tips to truly life changing financial strategies, the cheapskates next door know that the key to financial freedom and enjoying life more is not how much you earn, but how much you spend. Jeff Yeager is the author of The Ultimate Cheapskate's Road Map to True Riches, and has appeared as a guest correspondent on the NBC Today Show and Discovery's Planet Green network. He is also the author of the popular blog The Green Cheapskate , www.TheDailyGreen.com Visit his website www.UltimateCheapskate.com From the Trade Paperback edition.
The Real Cost of Living: Making the Best Choices for You, Your Life, and Your Money
Carmen Wong Ulrich
Every decision, from buying a home to grabbing a daily latte, has costs and benefits-personal as well as financial. The Real Cost of Living helps you make better decisions, both big and small- decisions that involve money, but aren't all about money. Well-known personal finance expert Carmen Wong Ulrich makes personal finance personal and takes into account that we all have motivations that go way beyond number crunching. From marriage and family to career, investing, and more, Carmen examines the "real cost" of the choices we all make every day. * Is deciding whether to go back to work full-time after you have a child really all about money? Should it be? * Is prepaying a mortgage a smart-money move, or is it really about craving security and stability- and which means more to you? * How much do your bad habits really cost you? And is saving thousands of dollars enough of a motivation to get you to stop? * Are college degrees really worthwhile? And if so, how can you maximize the odds of gaining all the benefits of a degree, both personally and financially? * Is becoming your own boss the answer to your career malaise? Can you handle the costs? The Real Cost of Living is a rare melding of personal psychology and personal finance at an important time when we have discovered that having more money may not bring more happiness, but knowing what really will make you happy can be worth any cost. Watch a Video
The Behavior Gap: Simple Ways to Stop Doing Dumb Things with Money
Carl Richards
"It's not that we're dumb. We're wired to avoid pain and pursue pleasure and security. It feels right to sell when everyone around us is scared and buy when everyone feels great. It may feel right-but it's not rational." -From The Behavior Gap Why do we lose money? It's easy to blame the economy or the financial markets-but the real trouble lies in the decisions we make. As a financial planner, Carl Richards grew frustrated watching people he cared about make the same mistakes over and over. They were letting emotion get in the way of smart financial decisions. He named this phenomenon-the distance between what we should do and what we actually do-"the behavior gap." Using simple drawings to explain the gap, he found that once people understood it, they started doing much better. Richards's way with words and images has attracted a loyal following to his blog posts for The New York Times , appearances on National Public Radio, and his columns and lectures. His book will teach you how to rethink all kinds of situations where your perfectly natural instincts (for safety or success) can cost you money and peace of mind. He'll help you to: avoid the tendency to buy high and sell low; avoid the pitfalls of generic financial advice; invest all of your assets-time and energy as well as savings-more wisely; quit spending money and time on things that don't matter; identify your real financial goals; start meaningful conversations about money; simplify your financial life; stop losing money! It's never too late to make a fresh financial start. As Richards writes: "We've all made mistakes, but now it's time to give yourself permission to review those mistakes, identify your personal behavior gaps, and make a plan to avoid them in the future. The goal isn't to make the 'perfect' decision about money every time, but to do the best we can and move forward. Most of the time, that's enough."
My Korean Deli: Risking It All for a Convenience Store
Ben Ryder Howe
This sweet and funny tale of a preppy editor buying a Brooklyn deli with his Korean in-laws is about family, culture clash, and the quest for authentic experiences.
Borrow: The American Way of Debt
Louis Hyman
In this lively history of consumer debt in America, economic historian Louis Hyman demonstrates that today's problems are not as new as we think.
Taking People with You: The Only Way to Make Big Things Happen
David Novak
David Novak learned long ago that you can't lead a great organization of any size without getting your people aligned, enthusiastic, and focused relentlessly on the mission. But how do you do that? There are countless leadership books, but how many will actually help a Taco Bell shift manager, a Fortune 500 CEO, a new entrepreneur, or anyone in between? Over his fifteen years at Yum! Brands, Novak has developed a trademarked program he calls Taking People with You. He spends several weeks each year personally teaching it to thousands of managers around the world. He convinces them that they'll never make big things happen until they learn how to get people on their side. No skill in business is more important. And Yum!'s extraordinary success (at least 13 percent growth for each of the last nine years) proves his point. Novak knows that managers don't need leadership platitudes or business school theories. So he cuts right to the chase with a step-by- step guide to setting big goals, getting people to work together, blowing past your targets, and celebrating after you shock the skeptics. And then doing it again and again until consistent excellence becomes a core element of your culture. This book has specific tools at the end of each chapter that will challenge you to reflect on how you're really doing on key aspects of leadership. And if you apply it, you'll immediately start to improve. You'll learn how to . . . Get inside the heads of your people. You can't convince them of anything until you see the world from their perspective. Think big. If your sales growth last year was 3.5 percent, don't aim for 4 percent this year, aim for 15 percent. Even if you fail, you'll probably do better than you would have with a smaller goal. Practice "extraordinary authenticity." Show occasional vulnerability and admit when you don't have the answers. Look for good ideas in unexpected places. Novak's team came up with Cool Ranch Doritos for Frito-Lay during a field trip to a grocery store's salad dressing aisle. Choose a can-do mind-set. There's a huge difference between a boss who says "We can try this" and one who says "We can do this!" Cheer for first downs, not just touchdowns. Publicly recognizing and rewarding small wins keeps everyone motivated for the long haul. Get rid of cynics. In many teams one person will reject your values and spread negative energy. Moving that person out will show everyone else you're serious. Get ready to change the way you think about leadership-and more important, the way you practice it every day.
The Big Retirement Risk: Running Out of Money Before You Run Out of Time
Erin Botsford
Are you retired or preparing to retire? Is there a chance that your retirement lifestyle could be negatively impacted by fluctuations in the stock market? Are you relying on some magic number for financial security? Do you ever worry about running out of money? If the answer to any of these questions is yes, this book is written for you. Given the uncertainties that exist today -- market risk, inflation risk and longevity, not to mention the murky future of social security and medicare -- everyone is concerned and everyone wants to know what to do. In The Big Retirement Risk: Running out of Money Before You Run out of Time, author Erin Botsford shows you an entirely new way to think about money, investing and retirement planning called "Lifestyle Driven Investing.™" By exposing some of the common myths of Wall Street and explaining why the traditional methods of investing may not work in the days ahead, she will show you how to craft an investment strategy to help protect your retirement lifestyle in good economic times and bad. Erin's journey, rising from a life of poverty and overcoming enormous adversity to becoming one of America's Top Financial Planners, gives her the insight and perspective to guide you through the current economic landscape. With decades of wisdom, Erin's mission is to share her knowledge and experience so you can avoid The Big Retirement Risk: Running out of Money Before You Run Out of Time.
The Start-Up of You: Adapt to the Future, Invest in Yourself, and Transform Your Career
Reid Hoffman; Ben Casnocha
A blueprint for thriving in your job and building a career by applying the lessons of Silicon Valley's most innovative entrepreneurs. The career escalator is jammed at every level. Unemployment rates are sky-high. Creative disruption is shaking every industry. Global competition for jobs is fierce. The employer-employee pact is over and traditional job security is a thing of the past. Here, LinkedIn cofounder and chairman Reid Hoffman and author Ben Casnocha show how to accelerate your career in today's competitive world. The key is to manage your career as if it were a start-up business : a living, breathing, growing start-up of you . Why? Start-ups - and the entrepreneurs who run them - are nimble. They invest in themselves. They build their professional networks. They take intelligent risks. They make uncertainty and volatility work to their advantage. These are the very same skills professionals need to get ahead today. This book isn't about cover letters or resumes. Instead, you will learn the best practices of Silicon Valley start-ups, and how to apply these entrepreneurial strategies to your career. Whether you work for a giant multinational corporation, a small local business, or launching your own venture, you need to know how to: * Adapt your career plans as you change, the people around you change, and industries change. * Develop a competitive advantage to win the best jobs and opportunities. * Strengthen your professional network by building powerful alliances and maintaining a diverse mix of relationships. * Find the unique breakout opportunities that massively accelerate career growth. * Take proactive risks to become more resilient to industry tsunamis. * Tap your network for information and intelligence that help you make smarter decisions. A revolutionary new guide to thriving in today's fractured world of work, the strategies in this book will help you survive and thrive and achieve your boldest professional ambitions. The Start-Up of You empowers you to become the CEO of your career and take control of your future.
Power: Why Some People Have It-And Others Don't
Jeffrey Pfeffer
Jeffrey Pfeffer, a professor at Stanford, might just turn your perceptions of how to achieve success on their head, illustrate something you've always thought to be true, or simply frustrate you. Arguing that it's just as important to build your reputation and your network and take advantage where you can as it is to work hard and cultivate likeability, Pfeffer considers why we seek advancement and greater success -- and how to do it most efficiently. While most reviewers appreciate Pfeffer's "frank, realistic insights on paths to the top" (Publishers Weekly), others took issue with his lack of commentary on ethics. If the discussion of power vs. happiness interests you, try Dan Pink's book on motivation, Drive.
The Lean Startup: How Today's Entrepreneurs Use Continuous Innovation to Create Radically Successful Businesses
Eric Ries
Despite the high chance of failure for new businesses and products, the opportunity for success keeps entrepreneurs going year after year. Here, Eric Ries, a successful entrepreneur himself, outlines his own strategy, that of the lean startup. Explaining the importance of providing genuinely needed products and services and then using customer feedback to improve them, Ries goes on to suggest ways that startups can grow without sacrificing the speed with which they can react. Ries also offers case studies of real-world startups in categories from the tech world to non-profits, making this a valuable read for innovators at any level and in any field.
Clutch: Why Some People Excel under Pressure and Others Don't
Paul J. Sullivan
It's a truth universally acknowledged -- some people do great things under extreme pressure, while others choke and fall apart. But what is it that makes some people succeed where others fail? New York Times columnist Paul Sullivan (a self-professed choker) has determined a few key characteristics of each group -- and, arguing that being "clutch" is a learned skill, not an innate trait or based on luck, offers advice for moving from the choking group to the "clutch" one. He also offers examples of war heroes, rookie baseball players, and successful lawyers to prove his points. "Perceptive and original," says Publishers Weekly, which also praises the "sound advice for everyone" contained within.
Shiny Objects: Why We Spend Money We Don't Have in Search of Happiness We Can't Buy
James A. Roberts
We all know money can't buy happiness -- so why do we keep trying? Marketing professor James Roberts attempts to answer that question, bolstered by plenty of scientific research, including studies that show that materialism correlates negatively with well-being. In addition, he offers a history of American consumerism, noting a trend away from frugality and towards spending in an economy that depends upon it. In examining the psychology and economics of overspending, he also offers readers a chance to analyze their own spending habits.
Knowing Your Value: Women, Money and Getting What You're Worth
Mika Brzezinski
One of three co-hosts of the MSNBC television show Morning Joe, Mika Brzezinski felt that, despite her hard work and contributions to the show's success, she was getting paid much less than her colleagues -- and much less than what she felt she was worth. Recognizing a pattern in her own behavior, Brzezinski interviewed other prominent women to see if they also consistently undervalued themselves. Her conversations (including those with money guru Suze Orman, director Nora Ephron, and presidential adviser Valerie Jarrett) reveal that they too frequently got in their own way when it came to equal pay, providing an eye-opening perspective on a problem all too many women share.
Inside Coca-Cola: A CEO's Secrets on Building the World's Most Popular Brand
Neville Isdell; David Beasley
Neville Isdell came out of retirement to take the job of chairman and CEO of Coca-Cola in 2004; his five-year tenure saw improved profits and a burnished reputation for what had been a struggling company. But he spent most of his 30-year career at Coca-Cola opening and strengthening markets across the globe, so much of his memoir focuses on his time in the Soviet Union, Africa, the Philippines, and other locations new to the Coca-Cola brand. Portraying himself both as a businessman and a husband and father, Isdell also champions corporate social responsibility and writes in a manner "sure to simultaneously charm and enlighten" (Kirkus Reviews).
Are You Smart Enough to Work at Google?: Trick Questions, Zen-Like Riddles, Insanely Difficult Puzzles, and Other Devious Interviewing Techniques You Need to Know to Get a Job in the New Economy
William Poundstone
It's a tough job market out there, which means that companies can hire the very best applicants. To separate the wheat from the chaff, interviewers ask challenging, thought-provoking questions, but the logic puzzles and offbeat brainteasers that Google is known for are spreading to other companies. Included in this book are some of the weirdest and most challenging questions you might be asked -- design an evacuation plan for San Francisco, what would you do if you were the height of a nickel and stuck in a blender -- as well as answers. The creativity displayed here makes for a fun read whether or not you're job-hunting, but those who are will appreciate the tips author William Poundstone offers.
What's the Economy for, Anyway?: Why It's Time to Stop Chasing Growth and Start Pursuing Happiness
David K. Batker; John de Graaf
This irreverent and provocative analysis of the economy (which follows a documentary by the same name), considers what the economy is for, if not to help the people who form the core of it. Despite the fact that most economic indicators are money-based, authors John De Graaf and David Batker found that the people they spoke with wanted to be happier and more secure -- not surrounded by more stuff. Therefore, their goals aren't a bigger GDP but rather things like a standard three-week paid vacation, basic health care for all, and a bigger middle class. Entertainingly written and lucidly argued, this is a must-read for those interested in economic sustainability -- and anyone following the Occupy movement.
Your Call Is (Not That) Important to Us: Customer Service and What It Reveals about Our World and Our Lives
Emily Yellin
Yellin offers a lively narrative exploration of the very human stories behind the often inhuman face of call-center customer service--and why customer service doesn't have to be this bad.
Hug Your Customers: The Proven Way to Personalize Sales and Achieve Astounding Results
Jack Mitchell
nce a customer, always a friend-that is the simple philosophy behind Mitchells/Richards, two of the most successful clothing stores in the nation-and that is why Jack Mitchell, his family, and associates inspire the enduring loyalty and admiration of his customers, including today's top CEOs. Jack's two stores, Richards in Greenwich, Connecticut, and Mitchells in Westport, Connecticut, suit up discerning customers from across the country. Now for the first time, Jack Mitchell shares the secrets of his family's innovative merchandising and management approach in his book Hug Your Customers. It's a deceptively simple but winning approach to customer service-that a relationship is at the heart of every transaction. Jack Mitchells' business philosophy is based on 'hugs'-personal touches such as knowing every customer's name and clothing preferences or handing out free coffee and newspapers on the commuter train platform. Complete with anecdotes that exemplify outstanding customer service, Hug Your Customers shows how any business can adapt this hugging philosophy to attract great staff, lower marketing costs, and maintain higher gross margins and long-term revenues. At a time when customer service has become the difference between success and failure, Hug Your Customers shows how Jack's one-of-a-kind philosophy brings winning results.
Delivering Happiness: A Path to Profits, Passion, and Purpose
Tony Hsieh
Pay brand-new employees $2,000 to quit Make customer service the responsibility of the entire company-not just a department Focus on company culture as the #1 priority Apply research from the science of happiness to running a business Help employees grow-both personally and professionally Seek to change the world Oh, and make money too . . . Sound crazy? It's all standard operating procedure at Zappos, the online retailer that's doing over $1 billion in gross merchandise sales annually. After debuting as the highest-ranking newcomer in Fortune magazine's annual "Best Companies to Work For" list in 2009, Zappos was acquired by Amazon in a deal valued at over $1.2 billion on the day of closing. In DELIVERING HAPPINESS, Zappos CEO Tony Hsieh shares the different lessons he has learned in business and life, from starting a worm farm to running a pizza business, through LinkExchange, Zappos, and more. Fast-paced and down-to-earth, DELIVERING HAPPINESS shows how a very different kind of corporate culture is a powerful model for achieving success-and how by concentrating on the happiness of those around you, you can dramatically increase your own. To learn more about the book, go to www.deliveringhappinessbook.com .
Satisfied Customers Tell Three Friends, Angry Customers Tell 3,000: Running a Business in Today's Consumer-Driven World
Pete Blackshaw
In today's Internet-driven world, even a single disgruntled customer can broadcast his complaint to millions. An interactive marketing expert explains how companies can establish and maintain credibility for their brand by being authentic, listening and responding to customers, and forming relationships built on openness and trust.
What Clients Love: A Field Guide to Growing Your Business
Harry Beckwith
Originally published: New York: Warner Books, c2003.
EntreLeadership: 20 Years of Practical Business Wisdom from the Trenches
Dave Ramsey; A. M. Boyle
Your company is only as strong as your leaders. These are the men and women doing battle daily beneath the banner that is your brand. Are they courageous or indecisive? Are they serving a motivated team or managing employees? Are they valued? Your team will never grow beyond you, so here's another question to consider. Are you growing? Whether you're sitting at the CEO's desk, the middle manager's cubicle, or a card table in your living-room-based startup, EntreLeadership provides the practical, step-by-step guidance to grow your business where you want it to go. Dave opens up his championship playbook for business to show you how to: • Inspire your team to take ownership and love what they do • Unify your team and get rid of all gossip • Handle money to set your business up for success • Reach every goal you set • And much, much more!
Take the Lead: Motivate, Inspire, and Bring Out the Best in Yourself and Everyone Around You
Betsy Myers; Warren Bennis (Afterword by); David Gergen (Foreword by); John David Mann (As told to)
A senior advisor to two presidents and former Executive Director of Harvard’s Center for Public Leadership unveils the seven keys of successful leadership today, inspiring us all toward greater collaboration, engagement, and action in every aspect of our lives. Why do some people motivate us to rise to our best abilities while others drain our spirit? What is that quality that certain people have that causes those around them to engage fully and feel connected? From her front row seat at some of the world’s most prestigious governmental, academic, and business institutions, Betsy Myers has witnessed a new kind of leadership that prizes flexibility, openness, and individuality, and now she explores how all of us--and women in particular--can benefit from it. Drawing on her years as a senior official in the Clinton administration, her work as Executive Director of Harvard’s Center for Public Leadership, her experience as the Obama campaign’s COO, as well as her experiences as a wife, daughter, and mother, Myers identifies the shared characteristics of effective leaders in all types of organizations and contexts, locating the qualities that allow them to live their lives to the fullest and in turn inspire those around them to an exceptional level of contribution and commitment. Even more importantly, Myers shows how we can harness these same principles in the service of our own lives in order to reach our highest potential, creating passionate engagement in friends, colleagues, and family members. Personal, practical, and profoundly inspiring, this is a perfect book for anyone who wonders where all the great leaders have gone. Betsy Myers helps us see that leadership is all around us--and within us.
Start Something That Matters
Blake Mycoskie
Love your work, work for what you love, and change the world-all at the same time. What matters most to you? Should you focus on earning a living, pursuing your passions, or devoting yourself to the causes that inspire you? The surprising truth is that you don't have to choose-and that you'll find more success if you don't. That's the breakthrough message of TOMS' One for One movement. You don't have to be rich to give back and you don't have to retire to spend every day doing what you love. You can find profit, passion, and meaning all at once-right now. In Start Something That Matters, Blake Mycoskie tells the story of TOMS, one of the fastest-growing shoe companies in the world, and combines it with lessons learned from such other innovative organizations as method, charity: water, FEED Projects, and TerraCycle. Blake presents the six simple keys for creating or transforming your own life and business, from discovering your core story to being resourceful without resources; from overcoming fear and doubt to incorporating giving into every aspect of your life. No matter what kind of change you're considering, Start Something That Matters gives you the stories, ideas, and practical tips that can help you get started. Why this book is for you: "You're ready to make a difference in the world-through your own start-up business, a nonprofit organization, or a new project that you create within your current job." You want to love your work, work for what you love, and have a positive impact on the world-all at the same time. "You're inspired by charity: water, method, and FEED Projects and want to learn how these organizations got their start." You're curious about how someone who never made a pair of shoes, attended fashion school, or worked in retail created one of the fastest-growing footwear companies in the world by givings hoes away. "You're looking for a new model of success to share with your children, students, co-workers, and members of your community. You're ready to start something that matters.
The Big Enough Company: Creating a Business That Works for You
Adelaide Lancaster; Amy Abrams
All entrepreneurs start their companies because they think it will give them freedom-freedom to work on their own terms, be their own bosses, and create a company that meets their needs. But so often the opposite happens, and they end up encumbered by businesses that bear little to no resemblance to those they had envisioned. They wind up working for their companies, but their companies don't work for them. Despite the freedom that striking out on your own promises, most of the accepted wisdom on how to build a small business advocates a one- size-fits-all approach. So-called experts-and sometimes just well-meaning friends-urge business owners to grow fast, be more profitable, and imitate other successful start-ups. And while these tips may work for some, they fail to consider the astounding variety of values and motivations that individuals have for starting a business. Too often, owners sacrifice their personal satisfaction in order to conform to unnecessary (and often unworkable) standards. Adelaide Lancaster and Amy Abrams have seen this problem for years when working with women entrepreneurs like themselves. They set out to explore how successful female business owners have grown their enterprises in a way that sustains their own personal goals and needs, not someone else's standards. Drawing on the true stories of nearly 100 entrepreneurs, as well as their own experiences, Abrams and Lancaster guide readers through the best principles that really matter when you work for yourself. For instance: Figure out what's in it for you : Clarify why you started your business and what you want to get out of it over the long haul. Find a role that suits your strengths: Identify where you add the most value and can have the most impact. Embrace experimentation: Trying new things gives you the opportunity to see what works and what doesn't and opens up unseen possibilities. This book empowers entrepreneurs to ignore popular "wisdom" and peer pressure to take charge of their businesses in a way that will help them succeed on their own terms.