February 26, 2018

Library hires Director of Human Resources

Shannon Burt


COLUMBUS—Columbus Metropolitan Library (CML) has hired Shannon Burt as Director of Human Resources. She begins her role at CML today, Feb. 26.

As Director of Human Resources, Burt will report to the library’s Chief Administrative Officer (CAO), be responsible for administering all benefit and compensation programs, payroll, employee relations, compliance and learning and development.

Burt received her master’s degree in Labor & Human Resources from The Ohio State University. She most recently served as Regional HR Director, North America & Latin America for ServiceSource International in Nashville, TN. Prior to her work at ServiceSource, Burt served as Associate Vice President of Human Resources for Nationwide Insurance.

“We were highly impressed by Shannon’s breadth of knowledge in talent management, recruiting and learning and development,” said CML CAO Grant Lynch. “She brings an immediate passion for staff development and a dedication to serving her community.”

CML’s previous Human Resources leader, Susan Zelinski, served under the title Chief Talent Officer (CTO) until her departure. Due to an organizational restructuring and the hiring of a Chief Administrative Officer (CAO), CML has brought back the Director position.

Columbus Metropolitan Library has served the people of Franklin County, Ohio since 1873. With its Main Library and 22 branches, CML is well known for signature services and programs like Homework Help Centers, Reading Buddies, Summer Reading Club and Ready for Kindergarten. The library’s Strategic Plan supports the vision of “a thriving community where wisdom prevails,” which positions CML to respond to areas of urgent need: kids unprepared for kindergarten, third grade reading proficiency, high school graduation, college and career readiness and employment resources.

CML was named a 2011 National Medal Winner by the Institute for Museum and Library Services for work in community service, the highest honor for libraries and museums. CML was also named 2010 Library of the Year by Library Journal.