When will the new catalog start?

•   We are launching a new catalog scheduled for May 22.

 

Will any service be disrupted?

•  From 9 p.m. on May 16 through May 22:

-   My Account and our catalog will not be available on columbuslibrary.org or CML's mobile app.

-   We will check out customers' items; self-checkout will be unavailable.

-   Customers will be unable to place items on hold.

-   We won't be able to accept fines; due dates will be extended.

 

Will I still receive emails from the library?

•  You will not receive emails from May 16-22.

•  You will receive notifications again after May 22, but they now will come from notices@columbuslibrary.org.

 

Will vacation holds change?

•  Vacation holds will change starting April 22.

•  You can suspend reserves (like current postpone) again on May 22.

•  You can postpone reserves until 9 p.m. on May 16. Already postponed reserves will transfer automatically.

•  You can clear already set vacation holds until 9 p.m. on May 16.

 

Will I still be able to use My Discoveries?

•  You will need to save your lists/information somewhere prior to May 16 in order to recreate them in the new catalog under "My Lists."

 

Will I be able to place an Inter-Library Loan request during this time?

• Yes, you can place an Inter-Library Loan request, but you'll need to know your account information. We will not be able to look it up from 9 p.m. on May 16 May 22.

 

What services can I use May 17-22?

•  You can:

-   Get library cards.

-   Check out items – you will need your library card or number since we will be unable to look it up.

-   Use your card for public computers.

-   Use Hoopla, Zinio, online tools and eBooks.

 

What are the benefits of the new catalog?

• Detailed benefits can be found here.